Comments on: Avoid Ticketmaster’s Ridiculous Fees

By: whatthe

whatthe — Fri, 09 Dec 2011 00:51:49 +0000

I crack up at Sloppy Bips reply…$5 fee? I wish. I now take my daughter and her friends to smaller concerts where the experience is just as fun and much more intimate. If Ticket-Ripoff-Masters has the ticket contract, then it’s one concert we can skip. I refuse to give them another cent…boycott? Hell yes! I’d rather my money go towards band-ts and cds and into the pocket of the musicians. The inde bands need your support. And then you can say, “I saw Paramore at the Fillmore, and I even met the whole band. It was the best night of my life!” Which, by the way, we say every time we get home from an amazing concert at a small venue.

By: Sloppy Bips

Sloppy Bips — Tue, 06 Dec 2011 22:07:36 +0000

You guys are funny. You sit on this website and read all these comments wasting valuable time and complain about a $5 fee. Lol… I guess some people don’t have anything better to do than to bitch and moan because someone out there is making money and you aren’t. GET A JOB!

By: Vivi

Vivi — Tue, 06 Dec 2011 19:46:11 +0000

Yeah I agree with you it’s freaking ridiculous the fact that they have to charge you $2.50 to print out your own tickets. They should make that free!!! TM is nothing but another corporation trying to get over on people. I don’t think I ever want to get tickets from TM online ever again. Would hate not to attend any concerts or show, but only to prove a point that all these lame charges from them are the ones making us not want to buy tickets.

By: Louis

Louis — Sat, 29 Oct 2011 05:58:40 +0000

From a web developer’s point of view, my anger is equally directed at the venues. They almost always have their own web sites anyway, so adding an e-commerce component, allowing customers to buy tickets directly is not that difficult. If a venue can’t be bothered to add such a relatively simple–yet much needed–feature, then they’re not worth visiting, in my opinion.

I “might” understanding paying the TM fees on a “per order” basis, but levying these convenience charges on each ticket is just crazy.

By: Janell

Janell — Sat, 15 Oct 2011 06:11:28 +0000

that’s nuts….something seriously needs to be done! It’s not fair for us!

By: Janell

Janell — Sat, 15 Oct 2011 06:09:27 +0000

you guys will LOVE this!!
Ticket Price
US $20.00 x 3
Facility Charge
US $2.00 x 3
Convenience Charge
US $5.80 x 3
SUBTOTAL
US $83.40
Order Processing Fee
US $4.75
Standard Mail: Allow 10 to 14 days for delivery
No Charge
TOTAL CHARGES
US $88.15

This is nuts…its like 25 percent of my ticket price!! WTF is going on??? I would have rather just printed the damn ticket out but they were trying to charge me 2.50…to use my OWN printer and my OWN ink….wow….

By: Stephanie

Stephanie — Mon, 10 Oct 2011 23:13:34 +0000

Thanks for such a “brilliant” idea. As a matter a fact I did cancel my ticket order and bought the tickets elsewhere where I didn’t have to pay such an outrageous “convience fee.” BTW, You must have mistyped your name typed an “f” at the end instead of a “k.”

By: Jerf

Jerf — Mon, 10 Oct 2011 17:48:03 +0000

Here’s an idea… don’t go to the fucking shows then.

By: Stephanie

Stephanie — Sun, 09 Oct 2011 01:02:48 +0000

I too learned the hard way when purchasing tickets online through Ticketmaster. I ordered 6 tickets to Lion King @ $85 a piece ($510) I paid 2.25 a piece for a facility charge ($13.50), a single fee of $6.20 order processing fee, which at that point brought my total to $529.70. I have to say that I would not have been that upset with a reasonalbe “convenience fee” charged to my order. When I saw that @14.20 was added PER TICKET, with a total of $85.20 added for the convenience fee, I was truly disgusted. How do they get away with this?!! If an agent would have told me when I ordered my tickets that the actual total per ticket was going to be $101.50 I would have canceled my order at that moment. I think calling it a convenience fee is another way to get around scamming us consumers. I will tell everyone I know never to order from Ticketmaster and totally agree with boycotting them. If everyone comes together and stops paying these ridiculous fees, maybe putting them out of business or writing letters to the local televison stations and congress, we can get the word out and try to get to the root of why they are able to charge these crazy fees, and why there is not a “cap” put on how much they can charge for “convenience.”

By: alex

alex — Sun, 18 Sep 2011 03:36:57 +0000

two tickets: $32
convenience charge:$14.10
order processing:$3.70
total:$49.80

What a rip off….

By: DiscoDee

DiscoDee — Wed, 07 Sep 2011 16:24:05 +0000

Like others, I do not care for additional fees. HOWEVER, in looking for great seats, I was able to find better ones (for the same day/time) on Ticketmaster than the box office offered. Still haven’t figured out “why”. But, to me, it was worth the extra $ for the better seats.

Bottom line: Research first, complain second.

By: Beti

Beti — Sat, 13 Aug 2011 15:44:49 +0000

@SCG You said the extras are sometimes “facility fees, promoter fees…box office fees, etc.”

I’m fine with paying a few dollars for the convenience of not going to the box office itself and having the tickets sent to me. And even for will call tickets. (But shouldn’t the charge be a little less for will calls?)

Why is the _ticket company_ charging a facility fee, though? Isn’t that part of the ticket cost itself? When I go to a club with live music, the entry cost is split between the club and the performer, isn’t it? And isn’t the band (or the label) paying their own promoter? Clubs foot the bill for their own advertising.

And box office fee? Ticketmaster IS the box office here.

And lastly, each ticket company DOES have a monopoly on each venue. I can’t go to multiple ticket vendors for a show and compare prices. For the artist I want to see, it’s Ticketmaster or staying home with my CDs.

By: rob

rob — Sat, 13 Aug 2011 05:23:11 +0000

Happens in Canada as well as the US. Just bought tickets for Flogging Molly recently and the fees are $11 on a $27.50 ticket before shipping or printing. Looked at Duran Duran tix as well And the fees are $16.25 on a $42.50 ticket for the least expensive seats. Thankfully my cell company offers some tix available through them with almost no fees. I saved $10 per ticket to FM and $16 per ticket to Duran. Most people don’t know about that option so far

By: Ramon

Ramon — Fri, 12 Aug 2011 20:19:22 +0000

Last time I purchase tickets through TicketScamMaster.

They prey on people’s weaknesses, since they know it’s usually two or more people that attend, and no one wants to tell the other(s) that they’re not going because they don’t want to pay the convenience fee; before you get the chance to explain your position, you’ll have to confront the possibility of being labeled a cheap-ass, and that thought alone is enough to get people to pay the outrageous fees.

It’s group dynamics and they understand people’s weaknesses very well.

Even better, try telling your significant other that that special concert is not happening due to convenience fees and see if she/he will understand.

Oh, the fees that can be extracted from people when their behavior is understood.

*As I write this, my girlfriend looks over my shoulder and reads my comment. I say: “Oh, this doesn’t apply to us; I know that If I told you the convenience fee was too much for us to see the concert, you would understand, right?”, to which she replies, “no!”.

By: Raja

Raja — Sat, 23 Jul 2011 06:38:53 +0000

The total price of two tickets was $35.00, with fees and other charges I ended up paying $48.50. A total ripoff. I will never buy tickets through Ticketmaster again. I did not know if the tickets were available at box office.