Comments on: Bank of America Is The Suck

By: janet

janet — Sat, 13 Aug 2011 00:57:11 +0000

so you had no idea how much your deposit was? no idea how many checks were in the deposit? nothing in your own personal handwriting with the correct amount of the deposit? so if you decide the deposit was incorrect 2 days later, you have nothing in your hand writing as proof. your laziness is your downfall!!

By: Lyn

Lyn — Thu, 16 Jun 2011 22:08:24 +0000

Thank you! Well said!

By: Vicky

Vicky — Tue, 17 May 2011 06:13:51 +0000

LOL the people at Waterburger probably get paid as much as you. Being a teller doesn’t make you better than anyone else. It just means you got a high school diploma, and somehow managed to get a job knowing basic math skils.

By: Vicky

Vicky — Tue, 17 May 2011 06:09:41 +0000

If you think the regular branch of BofA is bad try the call centers. I am a contractor working for BofA, and I’ve had many experiences where the employees are straight out rude. Despite recieving numerous benefits, and being catered to almost every day these people seem to have no appreciation for how good they have it. I don’t even recieve half the benefits that people have and I have to put up with their bull shit.

By: Michele

Michele — Sat, 07 May 2011 15:08:21 +0000

I completely agree with the customer. The way technology is now, you can have the beauty of just swipping your atm card. If you do have a lot of checks that need to be deposited, then you should fill it out yourself, but I think the teller was completely rude!!! First off, the teller should NEVER talk to anyone in the line about the customer. NEVER!!! and second, if it’s the banks policy to re-read out loud, your deposit (which I totally don’t agree with) then by all means the teller should of lowered her voice!!! What an idiot!!!

By: boateller

boateller — Wed, 22 Dec 2010 04:11:23 +0000

Man idiots. Be glad you didn’t come to my branch. I would have sent you to the counter where the deposit slips are to finish your slip. I can understand you not knowing your account number but the rest of the slip is yours. I have filled out as many of 50 slips in a day before and I have had enough. Where do you work so I can come give you a hard time? Waterburger?

By: citygirl

citygirl — Sat, 27 Nov 2010 20:41:07 +0000

Selling you a CD was mild in comparison to what they tried to sell me. Prior to the real estate collapse but when “the bubble” was evident and just starting to be on the news BOA referred me to their brokerage department who tried to sell me a bundled mortgage certificate fund, I could get on the bandwagon and reap some of the profits from the real estate boom . My silence must have spoke volumes. Even in the good times they only sell the amount the bank expects to lose in a foreclosure and the buyer is the last person to get the money back if the house is sold at a loss- meaning usually you get nothing.

Once the guy heard my silence he hung up and never called me again.

What pisses me off now is the commercials saying how they gave $12 million in charity and how they are helping all these run down cities and towns. Charity begins at home. They are doing it off of my lousy .38% saving account on a premier account. If you factor in what they pay us and what their loan rates are it is over a 2000% profit on loans. SCREW BOA!!!!

By: Dean De Witt

Dean De Witt — Fri, 01 Oct 2010 16:42:04 +0000

I’ve been using Bank of America ever since they took over FLEET! Never had to pay a service charge. My Social Security is direct deposited. Earlier this year this Bank of America started charging $12 service fee. What the hell is this people? We the people (Americans) bailed you guys out of bad behaviors and now your charging your customers when you never did before! Stimulous? Stimulous my butt. This is just taking advantage of people. Something like the saying “Don’t bite the hand that feeds you”. Bank of America is biting and they really don’t care! More or less saying to it’s customers, screw you! Let’s all deal with the good ol greenbacks, don’t even use a bank!

By: Dani

Dani — Sun, 19 Sep 2010 00:59:57 +0000

Thank you! I mean seriously… should you KNOW how much $ you are depositing? And shouldn’t you KNOW your account #? That’s where your $ is!!! It’s kind of important don’t you think?

I really hate standing in line behind somebody who walks up totally unprepared to the teller window. They have no idea what their account # is, they don’t fill out a slip or add up their checks/cash. So how is the teller supposed to know if you are cashing or depositing? Or WHERE you are depositing to? Savings, checking? Should she just decide for you? And seriously THANK YOU to every teller who has ever asked for my I.D. when I want to withdraw money. I have seen people pitch a fit because the teller asked for their ID. I’m sorry, but don’t you want them to make sure you are who you say you are before they start handing out $ to total strangers?

Ultimately it is we, the customer who are in charge of our own $ and financial fitness. If we don’t take charge and make sure we do things correctly, like knowing how much you’re depositing, or filling out slips so $ doesn’t end up in your savings when you wanted it to go into checking & you bounce checks or something we have only ourselves to blame. Stand up, ask for help if you don’t know how to fill out the slip or whatever, but take accountability for your own actions and see how much better it is for you then.

By: Miami Mike

Miami Mike — Fri, 10 Sep 2010 16:33:39 +0000

Welcome to the Bank of America suckathon . . .

I have an overseas client who asked me to fix a simple problem for him with his BofA account. After wading through 500 recordings, I was advised that he could just call the 800 number and they would talk to him (but not me, because I am not a signator). I told them that he couldn’t call the 800 number because he was in England, what’s the regular non-toll-free number for customer service?

First response – “England isn’t part of the US?” (Really!!!!!!!!)

Second response – “We don’t know. Can he write us a letter? (as the charges mount at $30 a day)

Finally got a live body (but not much more) at his local BofA office. Took almost two hours on the phone to do it. I asked him if his building was on fire and I needed to call him to get out NOW or he would die, how could I reach him?

Answer: “Just send me an e-mail.”

Tell you what, if his building DOES catch fire, I’m bringing marshmallows and not sending any e-mails.

BofA is the worst bank in the known universe – I’d rather keep my money in a steamer trunk buried in my back yard.

By: SCSCS

SCSCS — Fri, 04 Jun 2010 03:48:34 +0000

So, B of A, after 20 years and at least $2M in transactions, decides to start charging me a $12.95 monthly service charge, and doesn’t even tell me, instead leaving me to find it on a monthly statement. I call to inquire and they simply tell me my account was grandfathered and there is nothing they can do. No reason, no overdrafts, no problem deposits, just regular cash deposits and credit card activity that they pay almost no interest on, but loan to other clients and charge merchants. In fact, I’m even a stock holder. Well, now I’m leaving them and selling my BAC shares. B of A will die a quick death by treating their customers this way. Frankly, they can suck it!

By: Dekker451

Dekker451 — Tue, 04 May 2010 23:56:56 +0000

“I responded “No” because I wanted them to double check my math, as they always do.”

That doesn’t make any sense. If they always do it anyway, why would you need to lie?

The teller shouldn’t have been rude, but neither should you. If you hadn’t lied you probably wouldn’t have gone through the whole process of recounting it then and there.

If you do everything you can to prepare a transaction you not only save the teller time and hassle, you save yourself the same.

By: Anonymous

Anonymous — Sat, 20 Mar 2010 01:50:38 +0000

Is it really that difficult to have your transaction ready to go before you get up to the teller window? I work as a bank teller, and I find it really rude that people will wait until they get to the window to start filling out their deposit slip, while the line behind them grows longer. I definitely don’t mind double checking your math, or helping you if you aren’t sure how to fill out the deposit slip, as long as you’ve made an effort to fill out as much as you know how to. I find it’s usually the same people who, every week, refuse to fill out their own paperwork because they are just too lazy. I bet you are one of those people who just comes up to the window and throws your checks at the teller. You’re a grown man, and you should act like one. Don’t depend on someone else to write down your name, the date, and do simple math for you.

By: Michael T

Michael T — Mon, 01 Feb 2010 23:38:23 +0000

Well thank god I found a web site where I can vent.I have been dealing with bank of America for 6 months on my mortgage as I have been placed on disability for a while because I had a seizure.
Well to say the least rude is not a proper word to use these people make me sick I sent them paperwork time and time again 6 times to be exact to no avail.
It was the same thing time and time again sorry sir we have not received all your paperwork and finally after they ran out of that is was we are waiting for a negotiator and then went on for 2 months as I have documented all of this.
Now I wait for 2 more months and they tell me no negotiator will be assigned that all they need to do is update my financial status after doing that they told me sir you do not qualify but if you can get you house out of 90 day status we might be able to help but we cant promise you anything.
So I get a attorney and he has faxed a release to them 6 times, now and they continue to tell him and me oh we did not receive it WTF my god how do we get control of this shit I have had it.

Any suggestions please send them my way.

By: djj

djj — Wed, 13 Jan 2010 17:05:13 +0000

suntrust won’t EVER add up checks in front of you. they will correct any errors after the deposit is made. If you put 1 million on the deposit slip and the check is for 1 dollar, then they will make a 1 million deposit entry and then make a deposit correction of -999,999 in the back office. The teller does not even look at the amount of each check…. so suntrust is another crap bank!!!!!