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Cancel Sprint Without Early Termination Fees
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If you have a Sprint cell phone contract and have been waiting for a contract change in order to cancel your contract, an opportunity while you were watching the ball drop in Times Square! Sprint announced that they would be increasing the Administrative Charge to $0.99 per line, which is a material change to the contract and is your chance to get it terminated while avoiding the early termination fees (ETF).
From their website:
Administrative Charge
Effective Jan. 1, 2009, the Administrative
Charge will increase to $0.99 per line. For
details on surcharges, please see Sprint Terms
& Conditions or visit sprint.com/taxesandfees
If you can cancel (ETF waiver), it may be a way for you to get some additional services for free because they’ll want you back on contract or to stick with them. A warning though, as an experience by one Consumerist reader has shown, Spring won’t give up without a fight. Unfortunately, you’ll have to do it before the end of January because you need to dispute changes within 30 days.
Good luck!
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Simply awesome. I’ve been debating leaving Sprint for some time now, since there is a local carrier that offers unlimited everything for much less than Sprint. This was the bump I needed!
I’d be all over this, except I’m paying $30 for 500 minutes, unlimited text, and unlimited data. Plus I get a 15% discount from a former employer.
Good find jim! Now hopefully some resourceful people can dig up something for the other cell phone companies…
Not a Sprint user and I’m tied to Verizon because all my family is on it and the free between V members is what we need. Now if only the Nextel merger would hurry up and go through so the Mrs. can have her family on the same carrier.
How do I document and insure that I have requested a cancellation within the allowed time.
I did this in January of this year (‘09) and it worked great until today (march 30) when I got the cancellation bill with $600 in etf charges on it. I just called and hopefully fought my last fight with them. I am so glad to be off sprint. I can’t even begin to describe the nightmare that company has been for me. They assured me that they would remove the fees, we’ll see. I went online and chatted to do the cancel etf free because they wouldn’t do it on the phone. They kept telling me I couldn’t do it and switching me to different departments. Got it done in a half hour online, but I had to be very very persistent and keep repeating like a drone that the change in billing had a “materially adverse effect on me”. Good luck
According to Sprint’s terms and condition:
“If we change a material term of the Agreement and that change has a material adverse effect on you, you may terminate the Agreement without an early termination fee by calling within 30 days after
the invoice date of the first invoice you receive after the changes go into effect.”
After dealing with several “service” people, I got to a supervisor and quoted the above, stated that my contract had changed between Dec 09 and Jan 10-it worked-thanks for all of the above comments just saved me $200