The Consumer Financial Protection Bureau (CFPB) is a relatively new government agency, but it is already taking names and busting heads. One of the more recent decisions made by the CFPB is to require some credit card issuers to refund money to consumers.
The CFPB points out that some of the marketing practices used by Capital One, Discover, and American Express deceived customers in terms of what they could expect from certain products. In some cases, consumers were misled into buying products or services. The result is that a total of $435 million in refunds is on the way to some customers.
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