Comments on: Change Your Credit Card Due Dates

By: DB

DB — Sat, 01 Oct 2011 02:03:48 +0000

I just talked to HSBC re my BestBuy account. About a month ago I tried to get them to change my due date and as in everyone else’s experience they refused with the excuse of the new law prohibiting them. I did, however get them to change the billing date so I will get the bill earlier so I know what my payment will be longer in advance of my due date.

By: marachan

marachan — Sun, 29 May 2011 19:16:36 +0000

I was just able to change the due date of my two credit cards: Citibank Visa and Banana Republic Visa. All of my bills are currently falling anywhere from the 1st to the 8th of the month and it’s difficult to balance with my “floating” bi-weekly pay periods. Citibank allowed me to pick any date at least 5 days before or 5 days after my current due date. I chose 5 days after, as I’m trying to get closer to mid-month due dates for both. Banana Republic only gave me one option, the 20th of the month, which I though was strange since my original due date was the 4th of every month, but I’ll take it! Both said that it could take up to 2 billing cycles for the new date to go into effect, so plan on paying on/near your current due date for at least 2 months to avoid accidental late charges.

By: jimdom

jimdom — Sat, 02 Apr 2011 21:59:29 +0000

Does anyone know that if you change your due date with a Chase Auto loan, if you are still entitled to a 10 day grace period?

By: angry at credit card companies

angry at credit card companies — Wed, 05 Jan 2011 14:52:08 +0000

I just got off the phone wiht HSBC. They are willing to change the due date but say it will take 2 billing cycles to do. How I get paid is changing. I will not be paid before the due date. They are still going to charge late fees during the time it takes them to change the due date, so you know they will take as long as they can to change it so that they can make as much money off me as possible in late fees. I hate this company! Once the card is paid off I will never do business with them again!

By: TD

TD — Sat, 24 Jul 2010 15:42:57 +0000

Beverly, I suggest everyone that is a victim of HSBC’s unscrupulous policies files a complaint with the FTC. https://www.ftccomplaintassistant.gov/ They won’t act on your complaint individually, but the more complaints they receive, the more HSBCs practices will attract the FTC’s attention.

Your state may have a consumer protection department, as well.

By: Beverly Acosta

Beverly Acosta — Thu, 22 Jul 2010 13:45:06 +0000

I too have tried to get HSBC Best Buy to change my due date and Sherri (a supervisor) stated that due to the new law they can’t change it ever. I can’t see why. My Social Security was paid on the 4th Wednesday of the Month it is now 60 the 3rd of every month starting in August. The due date on Best Buy is the 2nd I can’t pay out until funds clear on the 4th. How can the government pass a bill like this? Or are the companies interpreting the law this way in order to ding us with late fees. I live on $1,139 a month and guess what that what I spend have $0 extra money at the end. Unless someone will offer me a job; at 71 I’m looking work, full or part time work. Who would have thought when I retired that I’d every have to work again? I am 30,000 feet above the earth without a parachute. Please someone must have the solution to the problem. Please advise Beverly Acosta Thank you and God Bless all who read my letter.

By: TD

TD — Sat, 12 Jun 2010 04:25:07 +0000

Since my earlier post, I have found that HSBC continues to insist that federal law will not permit them to change the due date even at a consumer’s written request. Nothing I can find in the law supports that. In the meantime, what HSBC does is mail their statements so that they arrive with less then 21 days to pay. They will not post payments as on-time if the payment is received by them in advance of the narrow billing cycle (usually about 15 days)they set. Then, they assess exorbitant late fees even if the payment was made in advance of the due date. They seem to insist it arrive in the narrow window between the date on the statement and the due date–often just about a two week period. Anything else is late to them and incurs a $39+ charge even if they had the payment before the due date. If you have an HSBC card, pay it off and never use it again.

If you are thinking about using credit via HSBC (including retailers such as Best Buy), don’t. Save up your cash, use another bank, do without. HSBC’s greed is not worth the headaches this megabank will cause you.

By: Oliver

Oliver — Fri, 11 Jun 2010 23:09:40 +0000

“I don’t know how credit card companies pick a due date”

They use a method of random date generator. Constantly altering the length of their billing period to maximise penalties on customers for missed payments.

The law has been amended to make it illegal for them to change the billing dates of their own accord (finally). Of course they are using that against you.

By: KayeL

KayeL — Sun, 02 May 2010 10:22:45 +0000

I aggree it’s less likely to forget a payment. Heres an off topic compliant however against citi, my sears mastercard issued by citi continues to send statements even after i signed up for paperless online statements only and even called twice! They did stop once for 2 months then they started again! Has anyone else had this issue with citi cards?

By: GingerBread

GingerBread — Tue, 27 Apr 2010 20:35:44 +0000

HSBC, Woman Within, Victorias Secret, & Lane Bryant all do not allow due date cahnges. I was told its something thats set by zip code or so they say

By: TD

TD — Mon, 12 Apr 2010 23:17:28 +0000

HSBC mails their statements such that they are not received 21 days in advance of the due date (at least in my case). This month, there were only 16 days between receipt of bill and payment due date. HSBC claims the law prohibits them from changing the payment due date, ever at my request as cardholder. I have written challenging them to produce a copy of any legislation that leads them to this conclusion. I will be paying this off and not doing business with HSBC in the forseeable future. It does seem all the big banks resort to some underhanded trick to squeeze money from card holders, however.

By: Tolga M

Tolga M — Thu, 25 Feb 2010 05:46:21 +0000

I’ve also had problems with changing due dates with HSBC. The laughable part is they use the Credit Card Act of 2009 as justification, saying the bill prohibits them from ever changing a person’s due date. I’d laugh if it weren’t so frustrating. Probably just close the account.

By: govenar

govenar — Fri, 05 Feb 2010 09:27:30 +0000

Interesting idea. I already use different cards based on which gives the highest rewards for the category of the thing I’m buying (5% for restaurants on one card, 3% for grocery on another, etc). So I think it’d get too complicated for me if I also switched cards based on where they are in the statement cycle.

By: Salvatore S.

Salvatore S. — Tue, 05 Jan 2010 23:08:14 +0000

This is very useful for cash management each month, to ensure that by a certain date you have enough money in your account to pay all your bills on the same date. Discover Card allows you to change the date online. I changed my AMEX card and Bank of America card via phone – all very easy to do.

By: liz

liz — Thu, 17 Sep 2009 00:21:53 +0000

I just tried to change my due date with HSBC! They were horrible. Not only will they not change the due date, there is also no grace period. So the fact that when I get paid doesn’t go with their due date make me either late every month or paying an extra $13 a month for a rush payment!!! FYI – NEVER GET A CREDIT CARD FROM HSBC!!! Stick with Citi, they are awesome!!!