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Check ALL Of Your Bills Too!

Posted By Jim On 05/09/2013 @ 7:16 am In Personal Finance | 7 Comments

A few weeks ago, I wrote a post talking about a weird charge on my bank statement [3] and how it’s important to review your statements every month. For many people, ourselves included, reviewing credit card and bank statements are a monthly ritual because we are aware of much identity theft is out there.

What we don’t often think about is less obvious fees and charges that companies stick on bills. I download my internet/cable bill from Comcast each month in order to fill out an expense report. When I looked at my bill, I noticed that it was a little higher than normal. About forty dollars higher.

I did some digging and here was the culprit:

Here’s the kicker – a technician never came out. I did call Comcast around that time to report slow and intermittent internet service and they told me that a local junction box was having problems. For about three or four days internet was essentially broken. I called a few times and they said it was that “junction box.”

Apparently, and they never told me this, they decided to charge me $40. I tried calling the 800 number but due to high call volume I was never connected. A twenty minute online chat left me with the feeling that it’s been resolved. Hopefully that’s the end of that but this is another reason why people hate cable companies [4].

For what it’s worth, Verizon did return our money back to us and hopefully Comcast will too.

(Credit: Nathan Godding [5])


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[1] Tweet: http://twitter.com/share

[2] Email: mailto:?subject=http://www.bargaineering.com/articles/check-bills.html

[3] weird charge on my bank statement: http://www.bargaineering.com/articles/rck-adjustment-reasons-check-statements.html

[4] another reason why people hate cable companies: http://www.bargaineering.com/articles/people-hate-cable-companies.html

[5] Nathan Godding: http://www.flickr.com/photos/46239912@N02/5475021938/

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