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Costco Accepts Returns from Expired Members

Esther recently commented about how a lawnmower her mom purchased two years ago stopped working, a day out of warranty. On James’ urging, she took the lawnmower back and Costco gave her a full refund. That, however, is not the interesting part of the story because Costco’s liberal return policy is a well known and often debated fact [3], the interesting part is that her mom’s membership had lapsed/expired and they still accepted the return, no questions asked! That’s amazing!