Comments on: Don’t Use Target’s Gift Registry, It Sucks

By: xavier

xavier — Fri, 09 Dec 2011 18:08:27 +0000

My wife and I got married on November 6, 2011. Two months prior we signed up for the online wedding registry at target.com. About two weeks before the wedding it showed us that eight gifts had been purchased. So after the wedding we drop by a local target to see what we needed to do to get our gifts, they instructed to call the 1800 number. We called the number to see what the next step would be for us. It took three phone calls to get in contact with someone because we kept getting hung up on. After getting through to a person we were told that we needed a reference number or the person name of who brought us the gift. When doing the registry it don’t give you any information outside of letting you know what items that were purchased. So without that information we were told to just wait cause they couldn’t do to help us. Its been over a month since our wedding and still no gifts have been delivered to us. Every time we call we get hung up on, passed from department to department, or told just to wait. At this point it don’t look like we are going to get our gifts. Its horrible how customer service has treated us and how bad target.com is for not delivering our gifts. This has been the worst experience with target ever. This is something I would expect from wal-mart. We just want our gifts thats already been brought for us.

By: Sue

Sue — Tue, 08 Nov 2011 23:39:11 +0000

I am also having issues with Target’s Club Wedd registry. In addition to items that were purchased not not getting marked as purchased on my registry, two items were attempted to be delivered by UPS but ended up back at Target. One UPS damaged, so returned to Target. The other couldn’t be received because we were on our honeymoon, so was sent back to Target (complaints here about UPS, too). I contacted Target and learned that in both cases they credit the buyer’s account, send an email to the buyer, and basically ask the buyer to re-purchase the item. How awful! Now I’ve got two items showing up as purchased on my registry that we don’t have and I have no way to find out who purchased them to alert them of the problem. The guy I spoke with at Target said they didn’t have that information, which seems highly unlikely. This is the worst registry policy ever!

By: Lola

Lola — Mon, 07 Nov 2011 03:52:51 +0000

I think it’s absolutely fair to advise someone not to use a certain registry- the beauty of an open market. And clearly you didn’t read the story in it’s entirety.

By: brian

brian — Wed, 26 Oct 2011 22:26:13 +0000

I registered at target and they didnt even give me and my fiance gift registry cards? that was the most inconvenient thing ever. screw them. I deleted it.

By: brian

brian — Wed, 26 Oct 2011 22:24:22 +0000

lowes has no hastle returns, maybe target should do that too.

By: Erica

Erica — Tue, 04 Oct 2011 18:22:57 +0000

WORST REGISTRY PLACE EVER!!!! I set it up online and then went in to the store and added more things…. A month or so ago I went online to add/delete items and couldn’t access my registry. So after a few days of dealing with customer service (all the while HOPING nothing was being bought) I finally got access again and made some changes….. Now, again, I haven’t been able to access my site OR pull if up as a guest… I am SO annoyed and with only 25 days left I know many people already know we are registered there so I feel like I SHOULDN’T just completely delete it but I REALLY REALLY want to!!!! DON’T USE TARGETTTT

By: s szlag

s szlag — Thu, 29 Sep 2011 20:49:45 +0000

Trying to get onto a registry is a nightmare. Everytime i try to get on it tells me sorry try again or some other remark> I am so irritated. My son and his wife are registered there and at babies r us I guess I will just go to babies r us at least I can get onto that registry. Has anyone else had this problem?

By: Brenda

Brenda — Wed, 14 Sep 2011 19:30:15 +0000

Well, I had planned to order a bridal gift online, but after reading the comments, I will not waste my time or money at Target. Thanks for the info.

By: Stacey

Stacey — Sat, 20 Aug 2011 15:16:16 +0000

This is not true don’t believe it,, I work at bed bath and beyond and we have the best bridal return system ever.. We will give you a gift card for bridal returns..

By: Anonymous

Anonymous — Tue, 26 Jul 2011 01:41:13 +0000

I used to think Target was a neat store, but I’m not so sure I’ll shop there any more. My son and daughter-in-law had registered there for their wedding and are on their honeymoon now. they open their gifts this week. It will be interesting how many duplicates they may have received from Target and what happens if they have to return some. I wish they would have been warned sooner.

By: Michelle

Michelle — Tue, 05 Jul 2011 15:08:12 +0000

I went to Target this weekend and registered for everything a new couple will need. Everything was meticulously chosen to coordinate and to help every financial situation of the invited to the wedding. The scanner seemed to be working correctly, displaying the item correctly on the screen. The scanner seemed to upload correctly when I left the store. No comments were made by the employee. However, when I got home and pulled up the list online, the items were incorrect, lots of items were baby items. My fiance suddenly thought I was pregnant! I do not trust the Target registry and know I will need to re-do this and will monitor carefully.

By: Anonymous

Anonymous — Tue, 05 Jul 2011 15:02:45 +0000

I registered with Target this weekend. It is a long process to go through the store for everything a new home needs. The scanner was working well and uploaded well. Each item read correctly on the scanner at the time of scanning. However, when I got home and looked up the items, most of them were baby items. It is a pain to start over and a pain to fix this mess. Not recommended.

By: Anna DuBois

Anna DuBois — Fri, 24 Jun 2011 21:23:06 +0000

I went to Target today to get the paper slip with the registry number. They do not have those. Whaaat? I was opting for some items on Target because they were cheaper. Im thinking about deleting the registry and just using the one I already have for babiesrus.com.

And yes Ive seen in books where putting the slip in the invitation is said to be of poor taste but its called a baby shower… showering the baby with love and gifts… All rules weren’t meant to be followed because
I’m definitely skipping this one.

By: TiredOfTarget

TiredOfTarget — Fri, 24 Jun 2011 18:50:05 +0000

I will never purchase a gift from Target again – only items that I am sure I will never have to return (consumables).
I purchased four gifts for our friends off their registry list at Target. I bought the items in the store. The cashier was rushing through and scanned only one item. I asked her to double-check and she said that she did scan both items and the registry list. Then, yesterday, I went back to purchase the other two items. I noticed that one of the two originally purchased items were not removed from the wed registry list. I blamed the cashier…until today. Today I WENT BACK to the store because only ONE of the items I purchased yesterday were removed from the registry list. I don’t buy the “wait a day or two” when some of the items are removed in “real time” mode. I won’t blame the cashier anymore either, even if it was just in my thoughts. The bride just happened to call me after I was leaving Target today and asked what I was doing; I said “I’m trying to get some items I purchase for you removed from your registry and giggled. She started CRYING! She has been on the phone with Target, in the stores, emailing requests for help. Most of her bridal shower gifts were not removed from the registry. She is having a hard time returning items, exchanging items, and straightening out the mess that is her registry. For a supposed convenience, this “service” offered by Target is no service at all!!! Her plan is to now go online, login to her registry and hopefully either remove all items or indicate that they are all “fulfilled”…even though they aren’t. She’d rather take her chances the old-fashioned way and I heartily agree!!!

By: Anne

Anne — Mon, 06 Jun 2011 02:12:55 +0000

We registered at Target for our wedding and had lots of problems. For starters, many items we scanned did not show up on our online registry. Many of those items DID show up on the in-store registry that you can print at the kiosk, though, and I don’t know why the registries don’t match up. Some items we removed online still showed up in stores. I had to keep visiting the store after making any changes online to see if the registries matched, which was a huge pain in the behind. Some items we scanned wouldn’t show up online OR in store, only on the scanner gun. One of those items I couldn’t find on the website to add it that way, so nobody knew we wanted these Smith & Hawken deck chairs. And some items magically appeared on the in-store (not online) registry, like Trident gum and baby clothes. This was a wedding registry, so baby clothes raised lots of eyebrows. I called customer service to get it removed and the rep said she could only removed an item if I put it on there. OK, I said, so how do you deal with items that magically appeared on my registry? Thankfully a store clerk was able to remove the random items I didn’t register for. And today we returned a few registry items and asked about the completion discount, and were told we won’t get it for about a month. So we have gift cards and cash we WANT to use at Target, but feel like we need to wait until the discount comes. Since we’re planning to spend hundreds of dollars there, and we can only use the discount on reistry items, we pretty much have to wait. It’s just dumb. BB&B e-mailed me the completion discount information this morning, and our reception was just yesterday. Most of our guests gave cash or gift cards, and we spent over $1k at BB&B today to take advantage of the completion discount. Wonder how much of our wedding money we’ll spend elsewhere while waiting for Target to send us the completion discount. Oh well it’s their (financial) loss, not ours.