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Double Check That Hotel Bill
Posted By Jim On 07/14/2005 @ 6:45 pm In Personal Finance,Shopping | 1 Comment
Jason Womack of In The Life had a very eye-opening post today referencing an article from USA Today  about how hotels, either purposefully or by accident, overcharge patrons. Both articles reference a review by Corporate Lodging Consultants, a company that negotiates hotel rates for various companies; of one of their client’s charges within the last twelve months. The results? 11.6% of the bills were incorrectly charged with an average overpayment of $11.35 a night. Extend that to 1.4M rooms a night, the US average, and that means approximately $500M in overcharges.
Here are the stats:
Kansas-based Corporate Lodging Consultants examined hotel room charges of a major client for the 12 months ended April 30. Study highlights:
Nightly charges examined: 624,606 Nightly charges that varied from the negotiated room rate: 72,269, or 11.6%. Total overcharge: $820,250. Average overcharge: $11.35 per room per night.
Source: Corporate Lodging Consultants
There’s also a story about how Florida’s attorney general’s office is investigating four hotel chains for illegally overcharging folks…
Personally, I’ve always double checked each and every charge (hotel, airfare, everything) because mistakes always happen and now, given the statistics, you probably should too.
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 article from USA Today: http://www.usatoday.com/travel/news/2005-07-11-overcharge-usat_x.htm
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