Comments on: Empire Today Doesn’t Want My Business

By: Mark C

Mark C — Mon, 03 Jan 2011 20:45:00 +0000

laminate is laminated paper. It is not hard wood. If it get wet it’s ruined, and that is not covered under a manufacturer’s warranty. So you expect laminate to look good after it has been ruined? And you expect a company to responsible for someone not taking care of that flooring? Wow!

By: Debbie

Debbie — Wed, 28 Jul 2010 03:05:36 +0000

I used Empire in the past to recarpet downstairs in my home and one of our upstairs bedrooms. They were wonderful, quote was fair, quality of the product was great, the contractors that were out to install were wonderful, did a great job, was very pleased. I just recently contacted Empire again to redo the remaining carpet that I did not have done the first time, because I was so pleased with them first time around. I’m sure you can find someone to do it cheaper, but with my home, I don’t always equate cheaper with better.

By: YCL

YCL — Tue, 12 May 2009 16:19:29 +0000

you are right, language doesn’t have anything to do with the work. but empire sucks. please do not use empire. nothing but bad reviews, over charge, low qaulity, not professional.

By: Jennifer

Jennifer — Fri, 29 Aug 2008 15:47:19 +0000

Nancy — Why do you assume that non-English speakers are automatically bad workers? Just because an installer speaks limited English does not mean he (or she) is automatically cheap and bad labor — Have you thought about how that makes YOU sound to think and say that? BTW, English is the only language I know, having been born and raised in America and having forgotten what little of French I learned in school, but I do know that anyone can be good at their job OR bad at their job, and what language they speak has nothing to do with it.

By: Ron Richards

Ron Richards — Thu, 12 Jun 2008 03:30:17 +0000

I used Empire Today. I agree that they were a little more than the competition, but (as they say) if it sounds to good to be true, it probably is. I saw a friend’s floor that had laminate. It was gaps between boards, buckling where it got wet and overall looked worthless. He told me that he went with the cheapest price. Empire explained the quality of the material they use and they use licensed contractors. They were flexible on price and I paid the price that I thought was fair.

By: nancy

nancy — Fri, 04 May 2007 17:04:46 +0000

their prices are 100% more then the competition, count your blessings that you didn’t get taken in by them, they spend more then $30 thousand per week in each region advertising, how do they cover that cost. by charging the customer excesive prices. Wondering if the installers of her carpet spoke any english?

By: Jane Dough

Jane Dough — Sat, 11 Mar 2006 18:02:05 +0000

I used Empire to put carpeting and laminate wood flooring in my basement apartment. I had no problems with them showing up when they said they would. However, the quote I got from them was higher than those from some local installers (who unfortunatly could not do my job for some weeks). I still used Empire though because I needed to get my basement apartment tenant ready and paying the extra was worth it (since the tenant got in faster and I started collecting rent sooner). The financing was easy and I did take advantage of it. However, I made sure to pay it off in full before the end of the year.