Comments on: E*Trade Bank Review http://www.bargaineering.com/articles/etrade-bank-review.html personal finance blog with anecdotes, advice and commentary. Sun, 12 Feb 2012 17:22:10 +0000 hourly 1 By: Lori http://www.bargaineering.com/articles/etrade-bank-review.html/comment-page-1#comment-371765 Lori Wed, 03 Aug 2011 17:30:15 +0000 http://www.bargaineering.com/articles/?p=3604#comment-371765 They don't respond to e-mails, or phone calls. I keep getting directed to "leave a message" but the mailboxes are full. When I talk to a real person, they keep transferring me...usually back to an automated recording. They couldn't find my account by my name, my account number or my social. They sure do cash my checks quickly but no acknowledgment of any other paperwork/forms. Worst service in history. They don’t respond to e-mails, or phone calls. I keep getting directed to “leave a message” but the mailboxes are full. When I talk to a real person, they keep transferring me…usually back to an automated recording. They couldn’t find my account by my name, my account number or my social. They sure do cash my checks quickly but no acknowledgment of any other paperwork/forms. Worst service in history.

]]> By: Eric J. Nisall http://www.bargaineering.com/articles/etrade-bank-review.html/comment-page-1#comment-292590 Eric J. Nisall Fri, 28 Nov 2008 15:28:37 +0000 http://www.bargaineering.com/articles/?p=3604#comment-292590 @ Money Hawk: Please provide details as to what makes their customer service so horrible. Simply saying so doesn't provide any benefit or insight. I have a Complete Savings account, a taxable brokerage account, and Roth IRA at E*Trade, and with the exception of one incident have never had any problems with them. My one problem dealt with a rollover IRA that was supposed to come with 50 free trades, but my former company took over 3 months to send in my 401(k) money (which is legal since former employers are not required to disperse funds until the tax-year end of September 15th for such plans). Unfortunately, since the transfer took so long the free trades had expired, which I wasn't too happy with. Aside from that I love all of the trading tools, research options, transfer times, etc. There are not many brokerages that allow access to S&P research, Jaywalk, Thomson, and Market Edge Second Opinion all for free. I even received an e-mail for a $99 Blackberry Bold with a new contract with AT&T which is $100 les than getting it direct. I have had accounts at Ameritrade (pre-merger) and Scottrade, and neither compare in any way to E*Trade in my opinion. @ Money Hawk:
Please provide details as to what makes their customer service so horrible. Simply saying so doesn’t provide any benefit or insight.

I have a Complete Savings account, a taxable brokerage account, and Roth IRA at E*Trade, and with the exception of one incident have never had any problems with them. My one problem dealt with a rollover IRA that was supposed to come with 50 free trades, but my former company took over 3 months to send in my 401(k) money (which is legal since former employers are not required to disperse funds until the tax-year end of September 15th for such plans). Unfortunately, since the transfer took so long the free trades had expired, which I wasn’t too happy with. Aside from that I love all of the trading tools, research options, transfer times, etc. There are not many brokerages that allow access to S&P research, Jaywalk, Thomson, and Market Edge Second Opinion all for free. I even received an e-mail for a $99 Blackberry Bold with a new contract with AT&T which is $100 les than getting it direct. I have had accounts at Ameritrade (pre-merger) and Scottrade, and neither compare in any way to E*Trade in my opinion.

]]> By: The Money Hawk http://www.bargaineering.com/articles/etrade-bank-review.html/comment-page-1#comment-292563 The Money Hawk Wed, 26 Nov 2008 20:20:57 +0000 http://www.bargaineering.com/articles/?p=3604#comment-292563 Just to let everyone know, E-Trade has the worst customer service in the brokerage business; horrible. I highly recommend that you stay far away from them. Just to let everyone know, E-Trade has the worst customer service in the brokerage business; horrible.

I highly recommend that you stay far away from them.

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