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How to Close an FNBO Direct Account

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A couple weeks ago I closed my HSBC Direct account and today I closed my FNBO Direct account. As was the case with HSBC Direct, I’m not closing the account because I don’t like FNBO Direct or the online savings account itself. I’m trying to simplify our financial lives, post-marriage, and we have far too many financial accounts. Part of it is because you take two adults and make them one financial unit and part of it is because as a personal finance blogger, I open a lot of accounts so that I can provide a first-hand opinion of them.

Now that we’re in the simplification phase of our lives, something has to give and unfortunately it’ll be FNBO Direct today. I do have to say, the customer service lines were very fast and I appreciated talking to someone in Omaha (the “O” in FNBO). It’s nice to see a business provides jobs locally, especially in our economic environment.

How to Close an FNBO Direct Account

Much like HSBC Direct, this process was simple too. Log into your account and click on the “Contact Us” link at the bottom of the page. On the Contact Us page, look at the left side of the page and you should see a “Account Closing Request” link. It’s above the banners between the “Online Message Center” link and the “Wire Request Link.” Click it.

The Account Closing Request page has a couple of your standard account closure questions: the account to close, reason for closing, and how you’d like your balance. I requested it by Cashier’s Check. According to the CSR, the closing process takes 1 – 3 business days and a check for your account balance is sent in about a week.

Another step closer to a simpler financial life.

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10 Responses to “How to Close an FNBO Direct Account”

  1. Was that kind of rough on them, all that work for nothing, or is it an OK taste for everyone’s benefit, and then OK?

  2. MoneyNing says:

    Good for you Jim! It’s so easy for us to “expand” our account list but seldom do we take the time to close them (even if it’s good for us).

    Maybe you are going to start a trend!

  3. Jack says:

    Will closing bank acocount impact my credit score?

  4. daemondust says:

    So nice to see a company that makes closing an account as easy as opening one. A sign of a good company that doesn’t try to make leaving as painful as possible.

  5. eric says:

    Simplifying is awesome. It easily gets way too unwieldy with a bunch of accounts opened.

  6. aua868s says:

    i have been holding several accounts thinking that closing some would affect my credit score…i take your word Jim and would cancel a few of the unwanted.

  7. Anonymous says:

    this was very helpful! thanks!


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