A couple weeks ago I closed my HSBC Direct account  and today I closed my FNBO Direct  account. As was the case with HSBC Direct , I’m not closing the account because I don’t like FNBO Direct or the online savings account itself. I’m trying to simplify our financial lives, post-marriage, and we have far too many financial accounts. Part of it is because you take two adults and make them one financial unit and part of it is because as a personal finance blogger, I open a lot of accounts so that I can provide a first-hand opinion of them.
Now that we’re in the simplification phase of our lives, something has to give and unfortunately it’ll be FNBO Direct today. I do have to say, the customer service lines were very fast and I appreciated talking to someone in Omaha (the “O” in FNBO). It’s nice to see a business provides jobs locally, especially in our economic environment.
How to Close an FNBO Direct Account
Much like HSBC Direct, this process was simple too. Log into your account and click on the “Contact Us” link at the bottom of the page. On the Contact Us page, look at the left side of the page and you should see a “Account Closing Request” link. It’s above the banners between the “Online Message Center” link and the “Wire Request Link.” Click it.
The Account Closing Request page has a couple of your standard account closure questions: the account to close, reason for closing, and how you’d like your balance. I requested it by Cashier’s Check. According to the CSR, the closing process takes 1 – 3 business days and a check for your account balance is sent in about a week.
Another step closer to a simpler financial life.