On April 8, 2010, I applied for Free Credit Report.com report because they advertised one free report a year and I wanted to buy a house. Little did I know that they had tacked on a 19.95 fee each month unbeknowst to me (It is November now and I just recognized the pattern-I had initially thought it was an Experian charge for freezing and unfreezing my credit–which it was not). I thought free creditreport.com was something the government set up so that we could check our credit once a year and make sure it was ok. With all of the other bad people out there trying to steal our credit and use it for thier own purposes, what chance do we have when the credit agencies themselves are stealing from us? I’m a secretary. $20 a month is a LOT of money to my family and I. Yet we are now helpless because you cannot fight the big credit agencies. Or can you? If there is a class action suit or a lawyer that will help, I would like to know, just out of principle alone. This has nothing to do with their awful customer service either, who talk over you when you try and explain how morally wrong this is. And now I am reading about how many other people they have stolen from and the government is LETTING them. What a sad state our nation has become. God Bless America indeed.

A lot of people think it’s 30 days free trial period, when it’s actually only a week. Because of this misnomer, a lot of people are still being charged without their knowing a week after they sign up for their “free credit report.”

If there is a class action lawsuit going on again, I would like to get more information.

Do you see see people selling milk in a bar only to offer alcohol if you sign up for a trial?

Deliberate misdirection is not good customer satisfaction. Thats like yelling at a customer because they show up to your store 5 minutes before opening. “Stupid customers. The should read the sign. And they blame me for being vain and snooty at them”.