Comments on: LifeLock Review

By: Margo Zargo

Margo Zargo — Sat, 11 Feb 2012 16:48:08 +0000

My husband and I had Lifelock for years, and we paid them about $200 a year for both of us. Well, then my husband had his ID stolen, and they never alerted us to anything, we found out only when all of our banks and credit card companies called us. All Lifelock does is order a credit report for you once a year, and you can do this yourself at http://www.annualcreditreport.com which is really free, not like the others that you see advertised on TV. Well, when I called Lifelock to ask them why they didn’t alert us. They told me that their service is only good if someone tries to Physically Impersonate you. Such as to go into a bank and try to get a loan claiming that they are you. I then canceled my service, and all the representative told me was “I’m sorry that you misunderstood what we offer”. I fell for their scam, and don’t you make the same expensive mistake that I did. Don’t get Lifelock, they do nothing to monitor your credit card fraud, which is what the crooks really use.

By: Thomas Ryan

Thomas Ryan — Fri, 04 Jun 2010 02:04:21 +0000

Lifelock is a disaster. As a longtime Phoenix area resident I am all too familiar with their shenanigans. One would be wise to steer clear of this company as they have been dirty from day one! Don't believe me? Read about how the Federal Trade Commission fined them for their shady practices.

By: Jim

Jim — Wed, 19 May 2010 14:04:36 +0000

Yeah I just read the article last night, it’s not a good indictment on the performance of the service.

By: Kirk

Kirk — Wed, 19 May 2010 04:51:46 +0000

Jim, I couldn’t help but post this followup here. The idea of the service is a good one… too bad even Todd Davis himself still gets his identity stolen.

http://www.wired.com/threatlevel/2010/05/lifelock-identity-theft

By: Adam @ RabbitFuns

Adam @ RabbitFuns — Sat, 15 Aug 2009 15:19:20 +0000

LifeLock is an interesting service in that pretty much everything they do you can do yourself. Really what they are selling is peace of mind. For $10 a month, someone can feel like they are safe and protected by that guarantee. If you do it yourself, you may still feel like you are exposed. Now, don’t get me wrong, I’m a do-it-yourselfer but I see why many people would be attracted to this service.

By: ross

ross — Mon, 16 Feb 2009 18:24:33 +0000

whoops!
Looks like you already got to it in a followup post.
http://www.bargaineering.com/articles/lifelock-ceos-identity-stolen-co-founder-is-suspect.html

Fine reporting – on your part.
Poor reading – on my part.
Carry on, perhaps this comment will help reiterate the point to the ‘skimmers’ in your readership!

By: ross

ross — Mon, 16 Feb 2009 18:21:23 +0000

I’d be very careful recommending this company. There is a lot of shady history in at least one of the two partners. Robert J. Maynard (one of the partners) has been banned by the federal government from participating in the credit repair industry because his last company was found guilty of false advertising and deceptive practices.
Here’s one link that digs into it.
http://www.phoenixnewtimes.com/2007-05-31/news/what-happened-in-vegas/1

and here’s another article saying that lifelock customers in multiple states are suing because it doesn’t deliver what it promises.
http://www.nydailynews.com/news/us_world/2008/05/22/2008-05-22_idprotection_ads_come_back_to_bite_pitch.html?page=0

Some people may think the jury is still out on this ‘service’ but there is more than enough evidence for me to keep my wallet in my pocket.

If you are really afraid if identity theft, then freeze your reports and monitor them on a frequent basis. Don’t put your trust in someone else to do it for you.

By: jim

jim — Sun, 18 Jan 2009 16:29:21 +0000

I think that’s the tradeoff – pay someone to do it or do it yourself. I personally don’t think $9 is a lot but it’s important to understand that you’re really paying someone to do something you’re doing yourself. If you understand that and are willing to pay the $9-$10 for these services, then I say more power to you.

By: BankerBryan

BankerBryan — Sun, 18 Jan 2009 16:08:37 +0000

Thank you for this article, I hope more people opt to ‘do it yourself’ than rely on services like these. While they are convenient, the truth is – you can do it yourself.

I’m always diligent when shopping online to make sure that I see httpS:// and a padlock on the screen, I don’t like giving my credit card information out any more than I have to. It’s not because I’m paranoid, it’s because I’ve had to have my cards replaced 3 times in the past 2 years due to compromises by big companies. The big companies that once promised me that my data would be secure.

I just found out that one of my cards was compromised last week, so tally that up to 4 times in the past 2 years.

The only person I can trust to keep my information secure – is me.

By: jim

jim — Sun, 18 Jan 2009 15:47:10 +0000

Thank you for linking this, it’s a great article!

By: RCee

RCee — Sun, 18 Jan 2009 12:08:06 +0000

http://www.wired.com/politics/security/commentary/securitymatters/2008/06/securitymatters_0612