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MBNA + Bank of America = Scheduled Payments Lost
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One of the great things about my MBNA Platinum Plus credit card was that I could use it to pay off other credits, basically giving me an additional month of float. Well, when Bank of America acquired MBNA, they consolidated all the cards underneath the BoA brand effective October 23rd. That means any scheduled bill payments you may have had with your MBNA cards disappeared. A reasonable person would have set up the system such that the scheduled payments would transfer over, right? Of course not! That would make it too easy on consumers, think of all the late fees and finance charges BoA just earned other companies. BoA scratches their back and then, sometime in the future, another company can screw you for BoA’s benefit.
So, if you schedule payments that would post after the 23rd, reschedule them again ASAP. Luckily I only had one missed payment, missing by one day (due date today), on a Citi card and they were pretty forgiving about it.
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Thanks for the heads up, I just logged in and checked and sure enough, scheduled payment didn’t go through! A quick call and they were able to take care of it, thankfully.
I must say, that does not seem right. I know they could have found a way to keep upcoming scheduled payments to go through, but they will probably rake in millions from people who are too busy or trusting to double check.
I’ve been screwed by MBNA before. They switched payment platforms, so all the payments I sent into cyberspace were never credited to my account. I got calls from snarky peons in the call centers at 6 a.m. trying to get snappy with me about not paying my bills. Yeah, I had to curse out a few people and threaten a VP to straighten all that out.