Comments on: MyFICO ScoreWatch No-Hassle Trial Cancellation

By: NO for myfico

NO for myfico — Wed, 29 Jun 2011 17:30:57 +0000

THIS COMPANY DO NOT SEND A REMINDER.
Please don’t recommend company who does not keep the promise. It is just a sales pitch. When I ask them to prove the e-mail they sent out to remind me for my trial, they said they do not keep the record and asked ME to prove that I did not receive the e-mail. OK, now how do I prove something that I did not receive?
I found out that I am not the only one. There are other people who posted already that they didn’t receive the e-mail and they were charged regardless how unhappy they are with the services.

By: NO for myfico

NO for myfico — Wed, 29 Jun 2011 17:26:43 +0000

“Cancellation with myFICO.com is VERY DIFFICULT. Beware. They are
supposed to help people, but their system is geared toward generating
more profit for the company, not helping the consumer.

If you sign up a myFICO.com account, BEWARE and watch your credit card
charges carefully ! I DO NOT consider them a 100% reputable company.”

By: Anonymous

Anonymous — Wed, 29 Jun 2011 17:24:21 +0000

BE AWARE CUTOMERS!!!
THEY DO NOT SEND YOU A REMINDER. THEY SAY IT UPFRONT FOR PEOPLE TO SIGN UP AND FORGET ABOUT IT. YOU DO NOT PAY ATTENTION WHEN THEY SAY THEY WILL REMIND YOU. SO CHANCES ARE YOU WILL FORGET THE DAYS TO CALL TO CANCEL. THIS IS SCAM.
Also I learned this from other person’s report that it is not easy to cancel. read following report before you start the trial.
“Cancellation with myFICO.com is VERY DIFFICULT. Beware. They are supposed to help people, but their system is geared toward generating more profit for the company, not helping the consumer.

If you sign up a myFICO.com account, BEWARE and watch your credit card charges carefully ! I DO NOT consider them a 100% reputable company.”

By: thomas

thomas — Mon, 09 Mar 2009 06:00:49 +0000

My sister was late on a credit card payment. She didn’t even call and the statement had a line item “late fee cancellation”

now THAT’S amazing!

By: Ms Save Money

Ms Save Money — Fri, 06 Mar 2009 19:19:29 +0000

I think it’s very nice that the process for cancellation is made simple. Convenience is definitely good a thing.

By: Louis

Louis — Fri, 06 Mar 2009 03:50:32 +0000

not a lot of places make it easy for you to cancel, i think I will give it a shot, can’t hurt right?

By: TriedIt

TriedIt — Fri, 06 Mar 2009 03:20:26 +0000

I too tried the free trial period for me and my wife, separately. It was a very valuable service. And it was very easy to cancel.

My wish was to stay with it – but a drastic downturn in household net income caused cost cutting in many areas.

But I highly recommend it and I still receive newsletters that have ”meat” in them and are not pushy in any way to resign up.

And they do offer a free newsletter.

Even after 8 months I can still log into the site and visit the forums, just tried it and have not logged on since cancelled.

By: Alex

Alex — Thu, 05 Mar 2009 19:03:45 +0000

I had the same positive experience when I used myFICO. Also, there scenario calculator is by far the best tool they offer to understanding your credit situation. And the forums are phenomenal for getting real life tips from people that have learned the hard way.

To boot, there website is top notch and easy to use.

I highly recommend that anyone in the market for their credit score look into myFICO.com.

Last thing, I think it was Experian that stopped allowing myFICO to access credit scores, but in my experience the Equifax score is very comprable and TransUnion is always the higher of the three. So don’t fret about only being able to access two of the three.

Alex

By: Nate @ Cheery Arts

Nate @ Cheery Arts — Thu, 05 Mar 2009 17:21:26 +0000

That is great! Excellent customer service! Thank you for telling us about it.

Thanks,
Nate

By: The Personal Finance Playbook

The Personal Finance Playbook — Thu, 05 Mar 2009 17:20:32 +0000

Thanks for sharing this. In my opinion, charging consumers without notifying them that their free trial is up is unethical. I’m glad to hear that some companies are moving away from this practice. Good for them.