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Navigating Your Treasury Direct Account
Posted By Jim On 10/25/2005 @ 7:46 am In Personal Finance | 5 Comments
I opened a Treasury Direct account last weekend  and did a little bit of exploring. The site looks really good (clean and crisp) and there are some good features available such as an account snapshot and a Purchase Express feature. There are also some problems that I think they need to address – such as how you can’t use your navigation buttons or it errors you out of the system.
There’s also an Investor’s Inbox that Treasury Direct uses to send information (better than filling your Inbox!). I was delightfully surprised to see they didn’t send me a useless Welcome to Treasury Direct! email but instead sent me one about new Zero-Percent Certificate of Indebtedness (C of I) securities. I might check them out in the future but I’ve never heard of them before but this what the message had to say:
The Zero-Percent C of I is a Treasury security that does not earn any interest. It is intended to be used as a source of funds for traditional Treasury security purchases.
One problem I do have with the site is that if you click on one link and then another, it sends you to an error page informing you that you can’t send two requests. Also, if you hit BACK, FORWARD, or REFRESH – it’ll send you to an error also. What makes it worse is that you now have to login all over again because you can’t recover from the error. I really didn’t like that.
As soon as I logged out I was asked to take a single-question survey about what I thought about the Treasury Direct service and I, along with 64% of respondents) rated it Excellent. 4% thought it was Poor and 6% only considered it Fair – maybe they didn’t like the purchase-sans-acknowledgement or the “don’t click on a button twice or use navigation buttons” flaws.
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 opened a Treasury Direct account last weekend: http://www.bargaineering.com/articles/opening-treasury-direct-account.html
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