Promotion: Try Citi IdentityMonitor Trial, Get $25 Cash Back

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I was reviewing my Citi credit cards this morning when I saw this banner offer: Get a $25 cash back certificate just for signing up for a thirty day trial of their IdentityMonitor product. What does the offer include?

  • 3-in-1 Credit Report—Access to your 3-in-1-credit report, 3 credit scores, monitoring and analysis at no additional cost
  • Credit Monitoring—Keeps track of your credit file activity every business day
  • Notify Express SM—Alerts that can warn you of potential fraud
  • Toll-free access to Fraud and Credit Education Specialists—They’re available to assist you with your concerns
  • Credit Analyzer and Online Tools—Credit tips and tools to help you understand your credit rating

If you just want a copy of your credit report, I’d recommend avoiding this song and dance and going to, where you can request a copy of your report for free once a year as mandated by federal law. You don’t have to cancel any memberships to any programs by going that route (but the bureaus will try to upsell you on their products as you request your report).

If you really want identity monitoring services like this, I’d skip this $12.95 service and go with one that offers you a little more hands on service if you ever do have your identity stolen and some insurance as well. I’m not advocating identity theft insurance, read my thoughts and the opinions of others on identity theft insurance, but there are better options out there than this offer. IdentityMonitor seems to only alert you of when a theft may occur, doesn’t seem to do much afterwards (I don’t have the service so I don’t know, but none of the bullet points mention it).

The only thing that would concern me about this promotional offer is that there’s no mention of the $25 outside of the graphic on the left of the landing page (nothing in the IdentityMonitor terms and conditions, no mention on the sign up page), so if you do this or have done this offer, please let us know if there are any hiccups we should be aware of.

(Also, if the above link doesn’t work, please let me know… I reached it through a link in my account so it might not be public)

{ 4 comments, please add your thoughts now! }

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4 Responses to “Promotion: Try Citi IdentityMonitor Trial, Get $25 Cash Back”

  1. Scott says:

    Did this the other day. They do mention the $25 again later on in the signup process. They send you a rebate form for $25 similar to the $100 gas rebate promotion they did a little while back. I got a free (estimated) credit score out of the deal so I figure it was worth the $25 and the trouble to cancel in a month. The cancellation process with Citi’s services is pretty easy too – not many companies let you call in and press 2 to cancel your service (usually have to talk to a rep and wait forever and explain exactly what you want to do).

  2. Jaime says:

    I currently work for a business that personally calls customers to offer this service. The program touts a $25,000 identity theft insurance plan along with all the benefits you mentioned. The insurance only covers certain things, but it’s a great deal for the big costs (lawyer fees/court costs, loan re-application fees, long distance calls having to do with restoring your credit, $500 a week of work pay compensation for up to 4 weeks and up to 4 credit report costs). The number that’s given to members serves as a connection to fraud specialists that you can call after you’ve found out that your identity has been stolen, so if you don’t call them, they can’t help you with anything after alerting you about suspicious activity. Anyways, hope this info helps.

  3. Marjorie C Beach says:

    Where do I check on the ststus of my cash back certificates.

    The web site you gave me ( does not work..MCB

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