Comments on: Signed Up With Washington Gas Energy Services

By: Donna

Donna — Mon, 25 Jul 2011 23:45:04 +0000

Was your account successfully cancelled? And did your bill change at all?

By: Anonymous

Anonymous — Tue, 12 Jul 2011 15:41:05 +0000

DON’T USE THEM. DON’T BELIEVE THE CHEAPRE BTU RATES. THEY ARE MORE EXPENSIVE AND CHARGE YOU TO CANCEL. THEY ALSO AUTO RENEW YOU CONTRACT IF YOU DON’T CANCEL WITHIN THE 10 DAY WINDOW. IT COST ME 500 TO CANCEL. DON’T BELIEVE ANYONE THAT SAYS ANYTHING GOOD ABOUT THEM. I BELIEVE THAT THEY HIRE FOLKS TO WRITE GOOD THINGS ABOUT THEM.

By: Anonymous

Anonymous — Mon, 10 Jan 2011 18:57:02 +0000

I CURRENTLY HAVE A SALESPERSON IN MY OFFICE OFFER WGES SERVICES FOR 9.1 ELECTICAL AND 73 CENTS FOR GAS, IS THIS WHAT YOU ARE PAYING? AND ARE YOU LOCATED IN THE DC METRO AREA, IF SO WHERE?

By: Dawn

Dawn — Thu, 18 Nov 2010 21:40:56 +0000

WGES is a flat out scam from my perspective. The salesman lied about the fact that there was a contract involved. I didn’t agree to a two year contract. I didn’t agree to any contract term! I asked if there were any fees or additional charges. To which, the salesman replied, “No.” Another lie, WGES charges a deposit, which is CLEARLY an additional charge. WGES – the next time I see one of your salesmen on my property I’m going to let my Rottweilers out to pay him a visit.

By: George

George — Tue, 28 Sep 2010 20:15:34 +0000

I was told by WGES that I last signed a two year electricity contract with them in early 2008. In late 2010 I signed with a new electricity supplier. WGES hit my account with a $420 cancellation fee. The contract apparently automatically renews for another 2 years if you do not cancel the contract within a 45 day cancellation period. When confronted with the outrageous cancelation fee I immediately called WGES. The company refused to eliminate all of the cancellation fee and would only agree to credit back a portion of the fee if I agreed to re-sign with WGES for another 2 years. This is a great way to keep a happy customer base. After agreeing to re-sign with WGES I asked to have the contract terminate in two years. This request was denied. I was told that I needed to calender my next 45 day cancellation period. I have complained to the public service commission in Maryland about this practice and am hopeful that these practices will be forbidden in the future. This is not a consumer friendly company. Buyer beware!

By: Cindy Norell

Cindy Norell — Sun, 12 Sep 2010 11:49:09 +0000

I have WGES supplied power, but billing is through Pepco. When Pepco changed its billing procedures last spring from automatic deduction from my bank account, I didn’t initially catch the error. BIG MISTAKE!
Pepco did not pay the WGES portion of the bill. Once I figured out why the account showed no debits to Pepco it was too late.
WGES CHARGED ME A CANCELLATION FEE OF $500!! even though I caught up with Pepco payments once I realized what had happened with the now defunct automatic payment to Pepco.
Phone calls to both Pepco and WGES resulted in nothing. To make matters worse, I tried to pay Washington Gas the additional fee owed to WGES, but this of course was not applied to the WGES account.
I CONSIDER THE CANCELLATION FEE OF $500 TO BE CONSUMER PRICE GOUGING.
Am I still with WGES? Once I paid the Pepco bill, I was put back on with them, so how is it they considered my account to be cancelled?
I want to be green, but this is patently unfair.

By: Anonymous

Anonymous — Thu, 17 Jun 2010 16:43:49 +0000

I have WGES for both Gas and Elec in DC since last June (2009) and the rates have been less than Pepco and Wash Gas. There’s no comparison. I coulndt be happier. Gas is up slightly (was .73 now .77) but elec is going down this yr (was 10.5 now 9.8).

By: Anonymous

Anonymous — Wed, 17 Mar 2010 20:40:36 +0000

What was the catch????

By: Cecil Weston

Cecil Weston — Tue, 29 Dec 2009 18:49:15 +0000

I signed up for 2 years in Feb. ’09 with WGES for $124 per month guaranteed. After taking payments for the summer months they switched me back to Washington Gas in Dec. ’09.

By: KarenP

KarenP — Tue, 25 Aug 2009 14:58:53 +0000

There seems to be some confusion about whether Washington Gas Energy Services in related to Washington Gas and, according to this, yes, they are, so they aren’t misrepresenting themselves if they say they are Washington Gas.

Headquartered in Washington, D.C., WGL Holdings has three operating segments:
(i) the regulated utility segment which primarily consists of Washington Gas, a
natural gas utility that serves over one million customers throughout
metropolitan Washington, D.C., and the surrounding region; (ii) the
retail-energy marketing segment which consists of Washington Gas Energy
Services, Inc., a third-party marketer that competitively sells natural gas and
electricity and (iii) the design-build energy systems segment, which consists of
Washington Gas Energy Systems, Inc., a provider of design-build energy
efficiency solutions to government and commercial clients. Additional
information about WGL Holdings is available on our Web site,
http://www.wglholdings.com.

By: Susypaintz

Susypaintz — Thu, 13 Aug 2009 19:04:55 +0000

I wish Washington Gas Energy Services would stop coming to my door! I’ve had a similar complaint to Carol Stull’s, & finally, I’m free of them. Also, be careful. They misrepresented themselves to me, initially. They said they were from Washington Gas. I asked them again to confirm it, and the reply was, “Yes, we are Washington Gas.” It wasn’t only one that did this, but several.

By: grggngll

grggngll — Tue, 07 Jul 2009 00:34:25 +0000

re. Wind Energy

Wind energy is 5-7 times more expensive to produce than from electricity from coal.
Plus it is nowhere near anything in the Baltimore/Washington area.
Check out this link: http://www.americanthinker.com/2009/07/taking_the_hot_air_out_of_wind.html

By: Gail Mack

Gail Mack — Wed, 24 Jun 2009 23:06:51 +0000

Carole Stull – Has WGES returned you back to Washington Gas yet ? I am having problems with Commerce Energy Electric Company. Can you take them to court without an attorney ? This is really terrible. Send me email. gamack2@comcast.net

By: GNM

GNM — Fri, 05 Jun 2009 11:51:58 +0000

Like Tom Swiss and TWC ,I had a WGES Rep come to my door yesterday.She was so soft spoken,I had no idea what she was even saying!! I had to keep saying”what?” Your with who? I told her that I wasn’t going to sign up for anything until my husband and I discussed it and do some more research. This girl really was so soft spoken that it was impossible to understand what she was even here for.At one point (seeings how we just moved here and she was dressed in the bge colors) I thought it was a BGE Rep doing a survey???..ha!She left one little flyer circling the rate diffrence.No other papers to be read,no further explanation .Seems if WGES want to sell their service they should get a GOOD REPS! Not ones that argue with you or ones that can not speak up? So my point is…IS this a good deal to be locked in for a year with them? As I mean it “sounds to good to be true ” Factor and according to Judge Judy,”If it sounds to good to be true, then it probably isnt!”

By: TWC

TWC — Fri, 29 May 2009 22:44:10 +0000

Like Tom Swiss, a WGES salesman came to my door recently. He was quite aggressive and threatening. After numerous requests for him to leave my property I threatened to call the police. I asked his name and he hid his ID badge. I won’t do business with people who use bully tactics.