Personal Finance 
3
comments

BVC #2 – Sitting On The Sidelines Is OK [VIDEO]

Thank you everyone who left a comment on my first Bargaineering VideoCast about Filtering Personal Finance experts, I took your advice to heart and made some changes. I still have to work on a LOT of things, like being videotaped, but at least you won’t get sick watching it!

This video talks about how there seems to be an aversion to “sitting on the sidelines.” You have money burning a hole in your pocket and you want to invest it so it can grow right? Well, when the rules of the game are changing, sitting on the sidelines may be the smartest thing you can do. Remember Rule #1 – don’t lose money!

The next video will be a product review, something where video adds value over an audio-only podcast.

I’d love to hear what you all thought, please give me more tips! (and my next video won’t have quite so much crap in the background, my wife made sure of that!)


 Personal Finance 
14
comments

Your Financial Network Map

Have you ever drawn a financial network map?

A financial network map is a one-page diagram that shows the links and relationships between each of your financial accounts, which include but are not limited to bank, brokerage, mutual fund, retirement, credit card, and service accounts.

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 Reviews 
15
comments

WaMu Review: Free Checking & Online Savings Account

At the request of a reader, and because I enjoy wrecking my attempts to simplify my personal finances, I just opened a Wamu Free Checking and Online Savings account, the only bank I didn’t have an account at on my list of high yield savings accounts. (I also did it because Nickel said it might be interesting to see an FDIC takeover from the inside, should that ever happen with WaMu (the media reports aren’t looking good though)).

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 Banking, Reviews 
38
comments

HSBC Direct Review

HSBC AdvanceHSBC Direct has usually had one of the most competitive interest rates, so I opened an account there. I didn’t open it because I was planning on moving funds from a 2.70% ING Direct account, I did it because the cost of opening an online savings account was near zero and because I could then start funneling income deposited into a 0% Bank of America checking account into the new HSBC Direct account. It doesn’t make much sense to move funds from ING or Emigrant to HSBC, but it does make sense to change the destination of funds from Bank of America.

There were a few other non-financial reasons for opening the account. First, there’s no marginal cost to opening another savings account. HSBC has a well known international name and has consistently been among the leaders in interest rates. I would be hesitant to open an account at a lesser known bank. HSBC’s international presence is also a benefit. When we were in China and Taiwan, HSBC was everywhere (along with Citigroup) and that’s a side benefit. Lastly, my mom has an HSBC account, in part because of the China and Taiwan presence, and having that link is convenient as well.

(Click to continue reading…)


 Personal Finance 
2
comments

Effective Complaining: Hit Credit Cards, Not Banks

Stop ComplainingOn Sunday, I reviewed Gotcha Capitalism, a powerful and comprehensive guide for consumers, and gave it glowing reviews. Today, I want to talk about a couple stats Bob Sullivan shares with the reader about complaining to companies and success rates (Keep in mind that the book was published in 2007).

The point of the section was to illustrate that the places where you are more likely to succeed are exactly the places that people don’t try. The success rate at a grocery store is 57.1% but only 14% of people ever try, whereas the success rate with a television company is an abysmal 20.2% yet 84% of people complain. If you want to make the most out of your time, go after credit card companies. Ask to have fees removed, refunded, or waived because you’re such an awesome customer.

Here are the numbers:

  1. Credit card companies: 64.6% success rate
  2. Airlines: 60.0% success rate
  3. Grocery stores: 57.1% success rate
  4. Retirement: 52.2% success rate
  5. Internet: 51.5% success rate
  6. Hotels: 37.0% success rate
  7. Banks: 33.3% success rate
  8. Insurance: 28.9% success rate
  9. Cell Phones: 26.8% success rate
  10. Television: 20.2% success rate

Here are the rates at which people actually complained:

  1. Television: 84% complaint rate
  2. Credit card companies: 79% complaint rate
  3. Cell Phones: 71% complaint rate
  4. Hotels: 54.0% complaint rate
  5. Insurance: 38% complaint rate
  6. Internet: 33% complaint rate
  7. Retirement: 23% complaint rate
  8. Banks: 18% complaint rate
  9. Airlines: 15% complaint rate
  10. Grocery stores: 14% complaint rate

If you have all the time in the world, complain to everyone! :)

(Photo by aturkus)


 Debt 
2
comments

Banking, Credit Card Debt & The Paradox of Choice

The paradox of choice is that the more options we are given for a particular choice, the less likely we are able to make a choice. Penelope Trunk discussed it in her article about taking a job, any job and references Dan Ariely, an MIT behavioral economist, and his book Predictably Irrational. In the book, Ariely discusses a study about how people ended up buying more jam when given six potential samples versus twenty four. Twenty four potential samples was simply too much and people ended up not deciding, even though they had more information.

How does this apply to banks and credit cards? Too much information paralyzes us. It paralyzes me. In the case of jams, there’s no pain in not buying a particular flavor. In the case of credit card debt, there’s a significant pain in not paying down a card. With a bank, there’s a bit of pain in interest not earned and a bit more if you overdraft because you forgot which account held how much (or you forget how much you need to keep in an account to avoid fees because you have too many accounts). Too much information, like juggling many balls, hampers our ability to make good decisions and causes us unnecessary pain.

The solution is the simplify your finances.

If you have credit card debt, pay down the smallest amounts first. This may sound similar to Dave Ramsey’s Snowball technique and that’s because it is. However, rather than focusing on the psychological benefits (yay! another debt conquered! let’s get the next one!), I argue that removing one headache from your life, even if it’s not the most financially distracting one, is beneficial. Next, try to consolidate bigger debts into as few accounts as possible without sacrificing the interest rate. By not sacrificing the interest rate, I mean don’t consolidate lower interest cards to higher interest cards (which sounds obvious but sometimes we make mistakes). The number of credit cards offer zero fee 0% balance transfers are dwindling but they often have a fee transfer cap that could be to your benefit.

With banks, don’t keep accounts you no longer need. I kept an old employer’s credit union account open for a year and a half and it cost me $20. I had transferred money into that account from my Emigrant Direct account and written a check. The check didn’t get cashed for several weeks and before it could be cashed, I went into my account and saw some money sitting around. Not remembering why the funds were there earning a low interest rate, I transferred them back and got dinged with an NSF. While I was able to get the NSF removed, it was entirely my mistake but caused by keeping an account I didn’t need or use anymore. There are no negative credit impacts of closing bank accounts, so close the ones you don’t need anymore and drop juggling that ball.

Simplify your life and reduce the number of things your brain has to manage, you’ll be happier and richer for it.

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On a happier note, my post on the Top 5 Online Banks made it into this week’s Carnival of Personal Finance hosted by Canadian Dream.


 Personal Finance 
6
comments

Simplifying Your Finances Interview with Liz Weston

I had the fantastic opportunity to email interview Liz Pulliam Weston, a personal finance columnist for MSN Money as well as the author of several books including Easy Money: How to Simplify Your Finances and Get What You Want out of Life and Your Credit Score: How to Fix, Improve, and Protect the 3-Digit Number that Shapes Your Financial Future. I’m going to be getting a review copy from her publicist after we get back from our honeymoon but I wanted to ask Liz a few questions about simplifying our finances and she was happy to oblige!

1. I recently got married and discussed how we were going to try to simplify our finances, consolidating accounts and reducing the number of mailers we received each month, did you have any tips or advice for us on how to best do this?

First of all, congratulations!! Not only are you embarking on a wonderful journey, but it’s bound to provide lots of great fodder for your blog.

My best advice with trying to combine married finances is to ease into it and figure out what works for you. I’ve noticed people have VERY strong opinions about what you SHOULD do, but the only thing that matters is what works for you and your spouse.

Also, what works for you now might not work in a few years, and that’s okay, since people’s needs evolve.

What’s worked for my husband and I is to have one joint account where our paychecks/income streams are deposited and from which the bills are paid. But we also have “no questions asked” money—an “allowance” that we’re allowed to spend whatever way we please. Will keeps his in a separate bank account—the money is transferred there automatically each week. I take mine out of the joint account.

As I mentioned in the book, technology makes it pretty easy to move money around in accounts, so you don’t necessarily have to combine everything at one bank.

I’m NOT a fan, however, of hidden accounts—credit cards or bank accounts that are kept secret from the other person. I think the accounts themselves should be transparent and available for both parties to see.

If both of you have good credit, then getting a joint credit card or two for household expenses is a good idea (or you can add each other as authorized users to existing cards). Just don’t close old accounts since that can hurt your credit scores.

To reduce credit card offers, sign up for the credit bureaus’ opt out service, www.optoutprescreen.com or 888 5 OPT OUT.

2. There isn’t a single person out there who isn’t happy to simplify their lives, personal finance or otherwise, but there is always the fear that in “simplifying,” you accidentally cut something out that you never intended. Is there a proper way to approach this so that you make sure you don’t cut out something that was actually quite important?

The biggest fear is probably that you’ll toss something that you’ll need later. But remember that in the rare instance that you’re likely to need financial paperwork, it’s probably “living” somewhere that’s relatively easy to access. Your bank is required to keep your statements for at least six years; ditto your credit card company.

Just take a moment to ask yourself: “What’s the worst that could happen if I consolidate or eliminate this?” If you don’t know the answer, call a pro (like your tax preparer) or post it online in a forum where there are some financially savvy folks.

I’ll reiterate that your simplification generally shouldn’t extend to shutting down credit cards, unless your FICO scores are over 750 and you’re only closing recently-opened, low-limit accounts. Always keep your oldest and highest-limit accounts, regardless of your scores, and don’t close anything if you’re in score-improvement mode.

3. I’m hardly a Luddite but what would you recommend for people who are less trusting of the internet or less able to navigate it when it comes to simplifying finances? Bill pay works great if you trust the system and yourself to set it up properly, but people make errors.

People who monitor their accounts online tend to catch fraud faster and limit the damage compared to folks who wait for their statements to arrive in the mail. And remember that the U.S. mail is not encrypted and there’s no electronic trail showing when a payment left your account and landed in your biller’s account—in contrast to when you’re using online bill pay or other electronic payments.

As with everything else, if you’re new to this, start slowly. Pay a few bills electronically to get the hang of it. Monitor your bank account so you see what’s getting paid. Don’t put everything on automatic all at once.

4. If I only had the time to do three things to simplify my finances, what would you recommend and why?

Use online bill pay. Safer, faster and more efficient than using checks.

Aggregate your accounts. It’s easier to track your money if you can see all your accounts in one place. If you use one bank for everything, you can use its Web site; some bank sites, including Bank of America, have an account aggregation feature that lets you add accounts from other institutions. Yodlee is another account aggregation option that’s been around for awhile and that has lots of features. If you’re wary of having a Web site store your financial info, then use Money or Quicken.

Consolidate to one or two credit cards. The fewer due dates, rates and terms you have to keep track of, the better. Pay off your credit card balances as soon as possible and get in the habit of paying your cards in full every month. Then consolidate to using one or at most two cards for your spending. Try not to use more than 30% of your credit limits at any point during the month to keep your credit scores healthy.


 Banking, Credit, Debt 
8
comments

Pay Day Loans Have Equally Bad Financial Friends

Pay day loan shops (and cash checking and other similar short term loan shops) are often singled out as places that prey on consumers in a tight spot. While I don’t dispute that, I want to point out other places that also prey on consumers in a tight spot that don’t often get the spotlight.

Pay Day Loans Are Bad

Don’t get me wrong, pay day loans are horrible products for consumers because of their high fees, high interest rates, and their propensity to become financial sinkholes. It’s the financial version of someone going in for a routine cavity filling and coming out with a lobotomy. You just need a little extra help to get you to the next pay day but end up paying for years. According to this warning by the FTC, they give an example in which “the cost of the initial loan is a $15 finance charge and 391 percent APR. If you roll-over the loan three times [42 calendar days], the finance charge would climb to $60 to borrow $100.” $15 to start and 391% APR is horrible but let’s compare to some of these other products.

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