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7 Unwritten & Often Forgotten Credit Card Secrets

Telling Credit Card SecretsCredit card companies are just like every other business. There are essentially three concepts to understand when dealing with a business, especially credit cards:

  • They exist to make as much money as possible,
  • They have relatively well documented rules and operating procedures,
  • They’re willing to break #2 in pursuit of #1.

So, to that end, here are 7 unwritten and often forgotten credit card tricks or “secrets” (I hate the term “secrets” because how much of a secret can they be if I know it?) that may save you a few bucks someday. If you don’t learn a single secret or you have a secret of your own, please let me know! Secrets are better when you tell everyone!

1. Just ask: Lower interest, reduce or eliminate fees

This is truly the best tip of the bunch, hence the top billing, and everything else looks like chopped liver compared to this bit (despite how popularized it’s been of late). The credit business is extremely competitive, take advantage of it by asking for what you want. If you made a late payment and were assessed a late payment fee, call them up and request that they take it off. If your interest rate is too high, call them up and request that they lower it. If they decline, simply tell them that you want to cancel the card or that you’ll take advantage of a new offer that you just received in the mail. They make so much money from you when you spend (they charge the merchants a processing fee) that the piddly late fee pales in comparison to the riches they will reap by keeping you as a customer. If they don’t budge, punish them by taking your business elsewhere.

2. Roll credit limits of the same issuer onto fewer cards

This is a popular one with 0% balance transfer junkies because Citi has a “not so often spoken” rule of limiting a cardholder to at most three lines of credit (without regard to the actual dollar limit). This stinks for balance transfer arbitragers because they want to keep rolling that 0% balance from card to card to card and that gets dicey if they can only have three. One way of getting around this rule is to ask that you roll the credit limits of one of the cards into another one of the cards. They are generally willing to do this because the alternative is that you cancel the card and they lose the business. Since they were willing to give you the total limit in the first place, putting it on two cards instead of three hardly makes a difference to them. This has an added benefit for you from a credit score perspective - you reduce the number of open lines of credit while keeping your credit utilization and total credit limit the same. Double win!

3. Request an increase to the credit limit without a credit pull

I’ve written about how you can request a credit limit increase in the past and not get a credit pull but I wanted to repeat it in a post like this because it’s something not a lot of folks know. What you basically do is, through your online account management portal, go through the normal process of requesting a credit limit or line of credit increase. Sometimes, based on how long you’ve been with the issuer and your credit worthiness, they may offer you an increase on the spot without a credit inquiry. Do not bother trying this within the first six months or first year with the card, they generally won’t offer this without a credit pull so you’d just be wasting your time.

4. Capital One & Discover don’t have a foreign transaction fee charge

When you purchase something overseas, your credit card will often charge you a foreign transaction fee to handle the foreign exchange process for you. In fact, part of that fee is imposed by Visa and MasterCard itself, so any Visa and MasterCard that charges you less than 1% is actually eating the fee. Capital One and Discover are the only two companies that do not charge a foreign transaction fee; Capital One actually pays the fee for you and Discover, since it’s not on the Visa or MasterCard network, just doesn’t charge for it. As I wrote in the other article, if you want to pick between the two then I’d go with Capital One because Discover isn’t as widely accepted overseas (Capital One cards are Visa or MC).

5. Change your card to a different type or rewards program

Do you have a Citi Platinum Select card and you would instead prefer to have a Citi Professional card? Just call up and ask; they’ll probably honor your request. If they don’t, just ask to cancel the card and retentions will probably do it for you. This will only work if they’re the same class of cards, so if you want to change from a Citi mtvU card (student) to a CitiBusiness card (business), that will probably be impossible (but still worth asking). They figure that you can always cancel and apply for the new card anyway so they might as well reduce their overhead by just shifting it over for you. It’s all about lowering costs for them and retaining the customer, converting cards is hardly a chore.

6. Most cards double manufacturer’s warranty

Most credit cards will cover purchases on that card to double the original manufacturer’s warranty, up to an additional year. This comes at absolutely no cost and it’s offered because most people never take advantage of it. Part of the reason is that you often forget this is something that is even offered in the first place (because most people think of manufacturer’s warranty first and then straight to repair or replace) and the credit cards only mention this when you’re buying. :)

7. Most cards offer auto rental liability insurance

This particular “secret” has been documented quite a bit lately, the fact that many credit cards offer some form of rental car insurance (collision and loss) if you use that card to pay for the rental. What it doesn’t cover your personal auto insurance may also cover so between the two you often don’t even need the insurance (really it’s a waiver) from the rental company in the first place. Some cards, such as American Express, have programs where you can pay extra to have additional coverage.

(Photo by mike hipple)

Requested Another 0% Financing Balance Transfer

After taking out three 0% financing balance transfers last year and dealing with the hassles of them, I told myself that all the work wasn’t really worth it and that I wouldn’t apply for any more cards for the purposes of balance transfers. I am happy to report that I have not applied to any more credit cards and that this time the balance transfer offer sort of fell into my lap. I wrote on Monday about how you shouldn’t cancel your old credit cards because you never know when you’ll see something nice, like a balance transfer offer for no reason, and yesterday I initiated a new balance transfer off the Citi Platinum Select MasterCard.

The major downside to applying for a new card and requesting a balance transfer is that it will have a significant negative impact on your credit score. Since your credit utilization will increase and you’ll have yet another credit inquiry, it’s guaranteed your score will fall. This isn’t a concern if you aren’t planning on going after a mortgage or other large loan but I really didn’t want yet another item on my credit history so this particular scenario is perfect. I can get a balance transfer without another credit inquiry, so in essence it’s “free.”

Now, if you happen to find one of these free balance transfers, you should request a credit line increase before the transfer. On a typical arbitrage play, the card is brand new so the credit card company won’t increase your credit line limit but if it’s an “old” card, you won’t have this problem. Request the increase so you can put more onto the transfer! Sometimes you’ll get an automatic offer of an increase of a thousand dollars or so, just take that and make the transfer. Those offers usually require no credit inquiry and so they are perfect, if they don’t offer you that and instead require you to fill out a large form, just skip it. Since you’re taking advantage of the “free” nature of the offer, you don’t want a credit inquiry muddying it up.

Good luck!

Call Your Credit Card Before Big Purchases

My friend Perry recently had a legitimate charge on his card, for a Mac Book Pro which retails for around two thousand bucks, trip a red flag with his credit card company. They did the reasonable thing by calling him up and asking if the purchase was legitimate, he said yes, and the charge was processed. While he was surprised, I wasn’t because most personal credit cards have a liability limit of $50 (some have a liability limit of $0, because, honestly, customer satisfaction is worth more than $50) and so it is in their best interests to monitor potentially fraudulent behavior and stop it before they pay out.

I had a personal experience with this just recently when I paid for two classes (about $3000) at Johns Hopkins on my Citi Platinum Select MasterCard except Citi summarily rejected the charge on the basis that they believe it was fraudulent. No phone calls or emails either. I only knew about the rejection when Johns Hopkins sent me a letter that my account was past due (no monetary penalties, I just couldn’t register for the next semester until I paid). So, right before I pressed SEND on my online payment, I called Citi and let them know that a $3000 charge was coming through from a well known educational institution and they should process it.

So, the lesson of the day is that if you are going to use your card in any atypical manner (charging a large amount, charge amounts in a geographic area you normally aren’t in, etc.) then let your credit card company know… otherwise they’ll think someone stole your card (even if you’re paying for classes!).

Gas Station Branded Cashback Credit Cards

I had a search referral the other day, “gas card 41 cents cash back credit card,” which I assume is about the Shell branded credit card (they ran that commercial with the little yellow boxes with red 41’s written on them a little while ago). Personally, I don’t like getting a gas station branded credit card because you’re then forced to go to that station in order to get the 5% at their gas stations. The Shell card itself, though offered by Citi, has a promotional offer where you can get 15% cash back gasoline for 90 days, after which it’ll revert to the normal 5%. While 15% cash back sure is nice, it’s only valid for 90 days and only at Shell gasoline stations.

Before the 5% cash back on the Citi Platinum Select card was canceled, I would’ve advocated for that card over a card like the one from Shell. Now, however, it’s not as easy to find a 5% cash back card on gasoline these days so maybe that Shell card sounds a little tempting… if only for 90 days. I think you shouldn’t get it because it’s simply not flexible enough and there are other options out there.

Two that I know of, one of which I just applied for, are the Citi Driver’s Edge Platinum Select and Discover’s Open Road Card. The Citi Driver’s Edge Platinum Select card will give you, among other sweet driver related benefits, 6% cash back on gasoline for a year whereas the Discover Open Road Card will give you 5% on gasoline (and auto related) purchases on your first $1,200 in purchases for the foreseeable future.

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