Since I haven’t been home for the last week, I haven’t yet signed into the new Emigrant Direct until today and the process was pretty painless. All you need is that mailer they sent out maybe three weeks ago with your “Secure 10 Digit Access Code” and your memory (birthday, social security, login username). If you never received your secure 10 digit access code, call up Customer Service at 1-800-836-1997, they’re open seven days a week from 8am until 11:30pm ET.
The next part gets a little tricky, you will have to provide answers to some set questions and then create another set of questions and answers that will act as secondary security protections for your account. For example, one of the preset questions is what was the last school you attended and you must supply the answer. Personally, ten questions is a little ridiculous but it’s all in the name of security… Finally, you have to agree to three disclosures (I did and I’ll review them later, hopefully I won’t see something new that I don’t like) and then you’re done!
About the new Emigrant Direct, it looks a lot slicker to be honest… I took a perfunctory look at it and you can download the data into Quicken, MS Money and as a CSV (Excel) which is definitely an improvement I think. I personally don’t use either program so I don’t remember if the old Emigrant had that functionality. Otherwise, there doesn’t appear to have much functionality improvements, just interface ones, but I’ll take the new look over the old look any day!
If there are big things I’ve missed, please do share!