Every year, JD Power & Associates puts out a credit card customer satisfaction survey in which all the major credit card companies are listed along with their scores. It’s a 1,000 point scale and this year the “winner” was American Express with 769 out of the possible thousand. The silver medal goes to Discover Card with a 757.
I wanted to do an informal Bargaineering comment survey to see who you guys rated as the best credit card issuer. Is your favorite American Express? Discover? Citi? Chase?
I don’t call my credit card very often and I’ve never had an issue with any of my cards, so the basis of my satisfaction really just boils down to cash back rewards. In that regard I’m close to JD’s results as my favorite card is the American Express Costco TrueEarnings card followed by the Citi mtvU card.
What’s your favorite and why?