7 stores with an excellent return policy

Woman at a store with an excellent return policy.

After my mother passed, I was cleaning out her basement when I found a pair of new shoes in a Nordstrom box. These shoes had never touched the pavement and still sported the original price tag. I’d never returned anything to Nordstrom before, but I did to see if what all my friends said about their return policy was true. Indeed it was. They gave me a full refund with no questions asked.

Although most stores have a return policy in writing on their site, you can always ask if they’ll take back something that falls outside their policy. If the store prides itself on satisfied customers, it will usually try to accommodate you.

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 Your Take 

Your take: Do you trust online reviews?

Do you consider online reviews when making a buying decision, even though they might be 'astroturf'?Do you consider online reviews when making a buying decision?

Most people do. A 2012 Nielsen survey found that 70 percent of global consumers surveyed online trust online reviews, second only to recommendations from friends and family.

Maybe that’s why there’s a cottage industry built around falsifying online reviews to sucker consumers into buying products and services that can’t get good reviews on their own, a practice known as “astroturfing.”

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